Privacy Policy

This Privacy Policy governs the manner in which FPE Foods and Agro-allied Ltd. collects, uses, discloses and maintains information collected from users (each, a “User”) on the https://www.fpe.com.ng website (“Site”).

This privacy policy applies to the Site and all products and services offered by FPE Foods and Agro-allied Ltd..

 

Personal identification information

We could collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.

As deemed appropriate, Users may be asked for; name, email address, mailing address, phone number, account number.

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they willingly supply such details to us.

Users can always refuse to supply personal information, only that it may prevent them from engaging in certain Site related activities.

 

Web browser cookies

Our Site could use “cookies” to enhance User experience.

User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them.

User could choose to set their web browser to refuse cookies, or to alert you when cookies are being sent.

If they do so, note that some parts of the website may not function properly.

 

Security

Your information is stored on our servers.

We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure.

However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site.

Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

Sharing your personal information We do not sell, trade, or rent Users personal identification information to others.

We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys.

We may share your information with these third parties for those limited purposes provided that you have given us your permission.

 

Disclosure of Your Information

We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone’s rights, property, or safety.

We may also share your personal information with:

Members of our corporate family to help detect and prevent potentially illegal acts and provide joint content and services (for example, registration, transactions and customer support).

Our corporate affiliates will send marketing communications only to users who request these services Service providers under contract who help with our business operations (such as fraud investigations, bill collection, affiliate and rewards programs and co-branded credit cards).

Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service).

Law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity.

In such events, we will disclose information relevant to the investigation, such as name, city, state, zip code, telephone number, email address, User ID history, IP address, fraud complaints, and purchasing and listing history.

 

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy.

If you do not agree to this policy, please do not use our Site.

Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Non-personal identification information

We may collect non-personal information about Users whenever they interact with our website.

Non-personal information may include the browser name, the type of computer and technical information about the Users means of connection to our website, such as the operating system and other similar information.

 

How we use collected information

We could collect and use Users personal information for the following purposes:

  • To run and operate our website.
  • To improve customer service.
  • To improve our website.
  • We may use feedback you provide to improve our products and services. 
  • We may use the email address to send User information and updates

 

Account Protection

Your password is the key to your account.

Use unique numbers, letters and special characters, and do not disclose your password to anyone.

If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account.

If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf.

Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.

 

Electronic newsletters

If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.

By using any of our services or products, you are also automatically signed up on our mailing list.

We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys.

We may share your information with these third parties for those limited purposes provided that you have given us your permission.

 

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties.

We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site.

In addition, these sites or services, including their content and links, may be constantly changing.

These sites and services may have their own privacy policies and customer service policies.

Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

 

The Data that we Retain

We will retain your information for as long as your account is active or as needed to provide you with our services, or comply with our legal and statutory obligations.

 

Problem Signing In

Our sign-in process is designed to help protect your privacy.

If you have trouble signing in to our Website, please ensure that you are using your registered e-mail address and/or correct password.

If you are using your registered e-mail address and correct password, and you continue to have trouble signing in to our site, please e-mail us immediately.

 

Changes to this privacy policy

FPE Foods and Agro-allied Ltd. has the discretion to update this privacy policy at any time.

When we do, we will post a notification on the main page of our Site.

We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.